Business and Data Process Management

Business and Data Process Management

Business process management is a systematic approach to making an organisation’s workflow more effective, more efficient and more capable of adapting to an ever-changing environment.

A business process is an activity or set of activities that will accomplish a specific organisational goal.

You and your customers interact on all kinds of levels. In every step of their journey, customers provide you with data you can use to optimise their experiences.

Your data will need to be structured and perhaps even transformed for it to be optimally leveraged. This is where we turn Big Data into relevant and reliable customer insights.

Blueberry Wave support you through all stages of your activity, and that starts right at the knowledge source – your data. We make sure all contributing data is fed into your database, correctly and on time, whether two files or thousands of files; hourly or monthly. We check your database is safeguarded, accurate and access-controlled. We make your data tangible as online dashboards for reporting, for self-serve campaign design and creation, and as extracts for communications activity.

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